1.Please choose right size , according to our item size detail.not refer your country size.or easy to choose wrong size.
2.Foot Length= insole length- (1~1.5) CM.
3.We sent the shoes according to Eur size, If you find there are 3 countries shoes size, just use Europe size chart to verify the shoes you received, other 2 countries size can be ignored.
4.Stand straight on a paper, mark points of the longest front toe and heel, the length of the two points is the foot length.
5.The length of the left foot and right foot may be slightly different, please measure the bigger one.
6.If your feet are think and wide, we suggest you choose one size bigger. if they are narrow and thin, we suggest you choose one size smaller.
Order Size European 35-36 = Feet length 22.5cm
Order Size European 37-38 = Feet length23.5cm
Order Size European 39-40 = Feet length 24.5cm
Order Size European 40-41 = Feet length 25.5cm
Order Size European 42-43 = Feet length 26.5cm
Order Size European 44-45 = Feet length 27.5cm
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at email@example.com, If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Payment at our Tanzania physical store is available.
Dispatch: Within 5-7 days from our China warehouse.
Express shipping 7-10days by Air Freight.
Standard shipping 30-45 days by Sea Freight.
PICK UP OFFICE: KARIAKOO, DARESALAAM TANZANIA, door to door delivery can be arrange afterwards.
Due to Covid 19 pandemic we don’t deliver to other countries than Tanzania. International shipping will resume in November.
Easy 10 days returns and exchanges after order pickup.
If you do not like the product you can return it within 15 days - no questions asked. This excludes bodysuits, swimwear and clearance sale items. We have an easy and hassle free return policy. Please look at our Delivery & Returns section for further information.